Pat McGrath Chevyland Awarded Dealer of the Year!!!
General Motors has awarded Pat McGrath Chevyland with the distinguished 2011 Dealer of the Year honor which recognizes the top 2% of Chevrolet, Buick, GMC and Cadillac dealers by region. To win, a dealer must be a top performer in sales and customer satisfaction. Dealers must also show commitment to these areas on a long term basis by retaining customers, using only Genuine GM parts, participating in Standards for Excellence and maintaining compliance with the Essential Brand Elements program requirements.
Pat McGrath Chevyland would like to thank all of the McGrath Auto employees for making this accomplishment come to fruition. Your hard work and uncompromising dedication to delivering the best vehicle shopping experience in the midwest has propelled us to the top in service and customer satisfaction! The great people that comprise Pat McGrath Chevyland are the glue that holds this company together and you are truely appreciated.
We’d also like to thank all of our loyal customers who continue to choose Pat McGrath Chevyland for their automotive needs. Whether it be for our top notch new and used car selection, vehicle service department or automotive detailing, you continue to trust us with one of the most important investments in your life and we will continue to work hard to do the job right FOR YOU! Without you, none of this is possible. THANK YOU! We look forward to seeing all of you around the dealership!
Pat McGrath Chevyland Awarded Best Customer Service
"The focus for our customer service is our mission statement, which is, 'Do the right thing, exceed expectations, make a difference,'" said Pat McGrath, owner of Pat McGrath Chevyland. Striving to achieve this goal is what made subscribers of the Corridor Business Journal vote the auto dealership as offering Best Customer Service for a retail outlet. At Pat McGrath, every employee receives a full day of training that is specific to customer service. "My father, who started the business, really drove home the point that we are in the customer service business first, the car business second," he said. Chevyland opened in Cedar Rapids in 1991. However, the McGrath family has been in the automotive business since 1952. Pat McGrath Chevyland is at 1600 51st Street NE in Cedar Rapids. The dealership has an available inventory of 500 units and has the capability to acquire a unit not in inventory within a day or two. For used inventory, the dealership carries between 375 to 400 vehicles, including a large selection of GM-certified vehicles. If a customer still is not finding what he or she seeks, the business owns two additional stores in Cedar Rapids that stock an additional 275 to 325 vehicles to which Chevyland sales people have access. "Our goal is to give the customer a lot of choices when looking for a vehicles," said Mr. McGrath. "We have the largest Chevrolet and used vehicles selection in Eastern Iowa." Prices for vehicles range from $2,000 to $50,000, he said. McGrath Auto Awarded Best Best Automotive Dealer McGrath Automotive Group was voted Best Automotive Dealer by the readers of the Corridor Business Journal. McGrath is a locally owned, family business. "I have two of my children in the business with me and a third joining us this fall. Mike McGrath has a son in the business, and hopefully his two other sons will be joining us after college," said owner Pat McGrath. "We have been in the business for 58 years and plan on being here another 58 years." The group owns three automotive dealerships in Cedar Rapids: Pat McGrath Chevyland, Westdale Used Car Superstore, and Pat McGrath Dodge Country. The group also owns McGrath Powersports, which has Yamaha, Kawasaki, Honda and Polaris motorcycles, watercrafts and ATVs. The dealerships have a large selection of new and previously owned Dodge, Chevy, Chrysler and Jeep cars, trucks and SUVs in stock. The dealerships also offer servicing on these vehicles at their Pat McGrath Chevyland and Dodge Country locations. Online, shoppers can check out each dealer's inventory, schedule a test drive or investigate pricing options. In addition to having many vehicle options, the McGrath Automotive Group has a great staff, Mr. McGrath said. "We are so lucky to have the best people in the business," he said. "They all understand the big picture of why we do what we do and that is the customer. We have a great customer base that is such a joy to work with." Pat McGrath Chevyland is at 1600 51st St. NW, Westdale Used Car Superstore is at 3220 Wiley Blvd. SW and Pat McGrath Dodge Country is at 4610 Center Point Rd. NE, all in Cedar Rapids.
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